Error Extracting Email Add On?

Hey guys,

Simple question, I want to incorporate email alerts.

As per the info on the following page, I am to download the SSL add-on. However, when I try to extract it, I keep getting an error that says "An error prevents this program from continuing: Could not extract the current file. Access is denied.

For the record, I am using the latest Amibroker version, just updated it.

Any ideas of what is wrong or what I can try next?

Thanks so much!


You are getting this message because some of the files that setup program needs to
write are locked by running process.

You have to close AmiBroker and close AmiQuote, before you run setup program.

If this does not work, there may be hidden instance running or some other process locking access (antivirus).
In such case you need to restart Windows and/or disable antivirus.

1 Like

Thanks Tomasz, I greatly appreciate it!

exiting AB and disabling my antivirus did not work.

rerunning as administrator without AB running installed the addon

there is a gmail configuration example here

after installing the AB SSL addon i get EMailerSSL.exe not found errors.

It appears the program is blindly installed in the 32 bit amibroker folder. (C:\Program Files (x86)\AmiBroker) It needs manually copied to the 64 bit folder (C:\Program Files\AmiBroker)

My guess is the Access Denied error is from the installer trying to create the 32 bit folders.

SSL add-on is 32-bit. However it works with both 32 bit and 64 bit versions of AmiBroker. Yes by default it installs to 32-bit folder. It is the same as AmiBroker Knowledge Base » Using IB controller (auto-trading interface) with 64-bit version of AmiBroker

If we are using 64-bit version, then it is necessary need to manually copy BrokerIB.exe and BrokerIB.xml files to the installation folder of 64-bit version, by default that is: C:\Program Files\AmiBroker

Generally it makes no sense to produce 64-bit versions of such small add-on programs as they are not gaining anything from 64-bits.

I've disabled anti-virus, restarted PC and copied the AB SSL add-on manually C:\Program Files\AmiBroker. I'm still getting an error. Please assist.

Exactly what error? Precisely what does the error say? Because "error" without details means nothing.

Unfortunately your question isn't clear enough and does not provide all necessary details to give you an answer. Please follow this advice: How to ask a good question

Exactly the same error as in the original post of the thread

@scholesy I had to right click on the file and select "Run as Administrator". Then it installed without issue.

Obviously every setup has to be run with Admin rights nowadays (since something like Vista) because Windows BLOCKS access to "Program Files".

Usually the Windows UAC pops up to ask for permission when installing something. It did not in this case and instead showed the error mentioned in the first post. I right clicked on the file and selected 'Run as Administrator'. It was not a big deal.

The super-simple extractor that SSLAddOn uses was written BEFORE UAC existed therefore it does not ask UAC for anything.

Thank you so much, that worked!